F.A.Q’s – CardStrike

Frequently Asked Questions (FAQ)

Welcome to Cardstrike.io!
Here you will find answers to the most common questions regarding our platform, account management, and our Chrome Extension.

What is Cardstrike?

Cardstrike is a specialized tool and platform designed for trading card enthusiasts (Pokémon, Magic: The Gathering, Yu-Gi-Oh!, sports cards, and more).
It streamlines buying, selling, and tracking market data by bringing real-time pricing and tools directly into your browser.

How do I get started with the Cardstrike Chrome Extension?

Download and install the extension directly from the Chrome Web Store by clicking “Add to Chrome”.

Click the puzzle icon () in the top-right corner of your browser and pin () Cardstrike to your toolbar.

Does the extension work on mobile devices?

Browser extensions are primarily supported on desktop browsers (Google Chrome, Microsoft Edge, Brave, etc.).
For mobile access, you can use our responsive website directly at cardstrike.io.

What is my Cardstrike Account?

Your Cardstrike account serves as your central hub. It links your browser extension with our platform, enabling you to:

Save your preferred currencies, market settings, and display options.
Track your personal collection and monitor portfolio value over time.
Seamlessly sync your settings and data across multiple devices.

What is "Competitive" Mode?

Competitive is an advanced toolkit designed for active traders, investors, and dedicated collectors who want a edge in the market.
By activating Competitive mode, you gain access to:

Real-time Price Feeds: Get instant market price updates without delays, allowing you to snag deals before anyone else.
Advanced Price Analytics: View historical price trends, average sold prices, and market movements directly overlayed on the sites you browse.
Deal & Arbitrage Alerts: Get notified when a card is listed below its true market value across various platforms.
Comprehensive Sales History: Access consolidated transaction data from major marketplaces all in one unified view.

What am I paying for?

Cardstrike offers a premium subscription (Competitive / Pro) to cover the underlying technology and data infrastructure required to deliver this service.
Your subscription pays for:

Live Data Infrastructure: Fetching, matching, and processing thousands of real-time market data points across multiple platforms requires high-speed server infrastructure.
Time-Saving Tools: Having immediate, actionable market data directly in your browser saves hours of manual research and helps you make smarter buying and selling decisions.
Continuous Maintenance & Development: Subscription fees directly fund ongoing updates to ensure the extension adapts seamlessly whenever external marketplaces update their sites.

Is there a commitment, and how do I cancel?

No Long-term Contracts: You can upgrade, downgrade, or cancel your subscription at any time under Account Settings on Cardstrike.io.
Access Period: If you cancel, your premium features will remain active until the end of your current billing period.

Why does the extension require specific browser permissions?

The extension needs permission to interact with relevant marketplace websites to display live price overlays, historical data, and integration tools right where you shop.

Does Cardstrike collect my personal or payment information?

No. We prioritize your privacy and security. The extension only accesses data necessary to render market features and never collects sensitive personal data, passwords, or payment info.

What should I do if the extension is not loading properly?

Try refreshing the page (F5 or Ctrl+R / Cmd+R).
Verify that you are actively logged into your Cardstrike account inside the extension.
Ensure you have the latest version installed via the Chrome Web Store.
If issues persist, try clearing your browser cache or restarting your browser.

How can I contact support?

If you run into issues or have feedback for new features,
reach out to our team at hello@cardstrike.io or through our contact form on the website!